What Our Clients Say
Real feedback from healthcare professionals, DME suppliers, and businesses we've helped grow
"In-Call Outsourcing has been instrumental in streamlining our DME order processing. Their team's attention to detail and compliance knowledge is exceptional. We've seen a 40% increase in order accuracy since partnering with them."
40% increase in order accuracy
Michael Chen
Operations Director
MedEquip Solutions
"The appointment setting services from ICO have transformed how we manage patient consultations. Their professional approach and understanding of pharmacy operations have significantly improved our patient engagement rates."
Transformed patient consultations
Sarah Martinez
Pharmacy Manager
HealthCare Pharmacy Network
"As a physician with over 15 years of practice, I've worked with many BPO companies. ICO stands out for their healthcare-specific expertise. Their PCP order generation process is seamless and compliant, saving us hours each week."
Saving hours each week
Dr. James Thompson
Primary Care Physician
Thompson Medical Group
"ICO's specialized DME support team understands the complexities of orthopedic device documentation. Their systematic follow-up process ensures we never miss a deadline. Highly professional and reliable."
Never miss a deadline
Jennifer Walsh
Customer Success Manager
OrthoCare Medical Supplies
"The lead generation services from ICO have been a game-changer for our real estate business. They've consistently delivered qualified prospects that convert. Our sales pipeline has never been stronger."
Game-changer for our business
Robert Kim
Real Estate Broker
Premier Realty Partners
"ICO's healthcare chasing and follow-up services have dramatically improved our documentation completion rates. Their team is professional, persistent, and always maintains the highest standards of patient privacy."
Dramatically improved completion rates
Dr. Patricia Williams
Medical Director
Community Health Clinic
"Working with ICO for our solar panel appointment setting has exceeded all expectations. Their conversion-optimized approach has increased our close rate by 35%. The ROI has been outstanding."
35% increase in close rate
David Rodriguez
Sales Director
Solar Energy Corp
"ICO's customer support services have helped us maintain excellent patient satisfaction scores. Their multi-channel support approach ensures we never miss a patient inquiry. Truly professional service."
Excellent patient satisfaction
Lisa Anderson
Regional Manager
National Pharmacy Chain
"The document verification and quality control processes from ICO are second to none. They've helped us maintain 100% compliance across all our DME orders. Their expertise in CGM and orthopedic devices is impressive."
100% compliance maintained
Thomas Brown
VP of Operations
Advanced DME Solutions
"ICO's appointment setting and patient follow-up services have allowed me to focus more on patient care. Their team handles administrative tasks with precision and professionalism. Highly recommended."
Focus more on patient care
Dr. Amanda Foster
Family Medicine Physician
Foster Family Practice
"The B2B lead generation from ICO has been invaluable for expanding our commercial real estate portfolio. They understand our target market and deliver quality leads consistently."
Invaluable for expanding portfolio
Maria Garcia
Real Estate Agent
Elite Properties Group
"ICO's cold calling and prospecting services have been a key driver of our growth. Their structured approach and industry knowledge have helped us reach new markets effectively. Outstanding partnership."
Key driver of our growth
Kevin Johnson
CEO
GreenTech Solar Solutions
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